SNØ Suisse – 6, Place de l’Université – CH-1205, Geneva (Switzerland) Email: [email protected]
Phone: +41 (0)22 592 50 64
Effective Date: [Insert Date]
1. INTRODUCTION
At SNØ, a brand of NEOS Health Sàrl (hereinafter referred to as “SNØ,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.sno.cool] and purchase our products.
2. INFORMATION WE COLLECT
We may collect the following types of information:
- Personal Information: Information that identifies you as an individual, such as your name, address, email address, phone number, and payment details.
- Non-Personal Information: Information that does not identify you personally, such as your IP address, browser type, operating system, and browsing behavior.
3. HOW WE USE YOUR INFORMATION
We may use the information we collect for the following purposes:
- To process your orders: We use your personal information to fulfill and manage your purchases, including processing payments, arranging shipments, and providing customer support.
- To improve our services: We analyze non-personal information to better understand our customers’ needs and improve our website, products, and services.
- To communicate with you: We may use your contact information to send you updates on your order, promotional offers, or other information related to our services, with your consent where required by law.
- For legal purposes: We may disclose your information as required by law or to comply with a legal process.
4. HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers: Third-party companies that assist us in providing services, such as payment processing, shipping, and customer support.
- Legal authorities: When required by law, or when necessary to protect our rights, property, or safety, or those of others.
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect non-personal information. Cookies help us understand how you use our website, enabling us to improve your experience. You can control the use of cookies through your browser settings.
6. DATA SECURITY
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online data transmission can be guaranteed to be completely secure, and we cannot ensure or warrant the security of any information you transmit to us.
7. YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request the correction of any inaccurate or incomplete information.
- Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
- Objection: The right to object to the processing of your personal information for specific purposes.
To exercise these rights, please contact us at [email protected].
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing any personal information.
9. INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. Your continued use of our services after the posting of any changes constitutes your acceptance of those changes.
11. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SNØ Suisse – 6, Place de l’Université – CH-1205, Geneva (Switzerland)
Email: [email protected]
Phone: +41 (0)22 592 50 64